Frequently Asked Questions

How big does my company have to be to qualify for this service?
Delta Recycling provides services to businesses and organizations of any size. There is no size constraint. We can handle a single server in Toronto. We believe that IT disposal should be an on-going process rather than a periodic event.

What kind of equipment is eligible?
Delta Recycling can dispose of any type IT equipment including desktops, notebooks, printers, monitors, handheld's, servers, etc. We also handle networking gear, imaging equipment, medical devices, and telephone systems. Our process is the same regardless of the type of equipment. We ensure that equipment is transported safely, tested, recycled, or resold in a professional manner.

What do I do about data on my hard drives?
No worries. You do not have to worry about the removal of company data prior to return of an asset to Delta Recycling. We overwrite every working hard drive so that data is virtually impossible to recover. If a hard drive is inoperable, or the overwrite procedure cannot be verified, Delta Recycling physically destroys the hard drive to ensure data is secure.

How do I ship my assets to Delta Recycling?
You don’t. The standard Delta Recycling service includes pick up at any of your locations. All you need to do is tell us what you have, where it is located, and when to be there. All we ask that you have the equipment de-installed and in a central location.

Can I ship my assets to Delta Recycling?


Yes. However, Delta Recycling specializes in the transportation and logistics of your IT equipment. We have made it our business to make transportation easy and cost effective. Your assets arrive to our facilities secure and for less money than you might think.

What does it cost?
Our prices are clear and up front. You'll never face hidden disposal fees or unexplained surcharges. Beware of any recycler offering a "No Cost" solution. There is ALWAYS a cost (if they are performing proper IT disposal services), and the price you pay is hidden. There is a charge for transportation, which can be as low at $3-5 per item. If you are returning large a quantity of assets, there is a price break on the transportation charge. If your assets are remarketable, IT disposal can pay for itself.

When will I get my check?
Once we receive your equipment, we inspect it to ensure that the equipment is identical to what was described and cut a check to you within 30 days.

What happens if my system has no marketable value?
Delta Recycling provides an environmentally safe disposal option for assets without market value in accordance with EPA guidelines and Canadian, province, and local laws. If your assets are not remarketable, there is no additional cost to you. The cost of recycling equipment is included in the price of our service.

How can I get started?
Simply email us sales@deltarecycling.ca , or call us at (416) 850-0477 to receive a quote and all the details you need to proceed.

Is insurance enough?
No. Liability for data security risks are poorly addressed by most corporate insurance policies. Exposures for "consequential damages" are often left uncovered. Most insurers put exclusionary language in their policies for data security claims in Commercial General Liability (GL) policies. Typical insurance policies will not be triggered since data is usually considered "intangible property." Errors & Omissions (E&O) policies do cover consequential losses, but there are no standard forms, and coverage varies significantly among insurers.

What if we sell our old equipment to a dealer…aren’t they responsible?
No. Transfer of ownership does not provide companies protection. Liability for any data exposed through the resale of technology equipment rests squarely on the company that created the data. Many organizations have not recognized the catastrophic potential for this exposure and many have not reviewed their policies, or their partners' policies to determine if they are adequately protected.